CLIENT SUPPORT & RESOURCES

All Debt Solutions, Inc. makes the debt collection process a breeze for our fantastic clients.

LIVE SUPPORT

FAQ

RESOURCES

RECIPROCATE

Thank you for the trust you’ve placed in our team.

We believe that it’s only fair that you get paid for your hard work – placing unpaid accounts in collections is the right thing to do.

At ADS we feel that by helping you receive what is owed and by insisting that you are treated fairly, we are doing the right thing too.

Thanks again for the trust you place in us every day to see this mission through.

Your friends,
All Debt Solutions, Inc.

Connect with owner John Tammaro

LIVE SUPPORT

Please reach us by using any of the contact methods listed below. We will respond promptly and completely to resolve your question or concern.

Call us

Please call if you have a question, need an update or just want to say hello.

Email us

Email us for common situations that need a paper trail.

Fax us

Send important account information or place brand new ones.

RESOURCES

Useful tools that can help make the collections process even easier. Please let us know if there’s something we’re missing!

Click the links to download

A simple form for sending accounts will the correct information

A reference sheet for clients using our pre-collection letter program.

A reference sheet for client using our direct collection services.

A form that can be completed to provide account update information.

A example financial agreement between you and your client/patient that will allow us to collect.

FAQ

Thorough answers to our clients’ most common questions. If information is missing, please let us know so we can update this list.

General questions

You will need to update us by navigating to the account on you portal dashboard and selecting the ‘Report Payment’ option or, you can email us.

We would need to know the full payment amount, the date of payment, any remaining amount owed, and also if this was a settlement.

The easiest way to update account information is to login to your portal dashboard, navigate to the account in question, and select the ‘Edit Account’ option.

You are also welcome to give us a call and we can update the account for you manually.

First, confirm to the individual in question that we are representing you.

Second, refer them back to us so that we can handle the collections process on your behalf. That’s what we’re here for!

We will send you a mailed statement every month. This statement will include a list of all the payments we have collected along with your check.

You can upload the document to the account via the portal, or you can scan a copy and send it over to us.

To see a full list of accounts placed with us you can login to your portal dashboard, select CAW Reports tab then select the ‘Complete Inventory’ option.

You can also email us and we can provide a full list for you.

Portal support

This is most likely a password issue. Please call or email us so that we can reset your password.

After logging into your dashboard, select the CAW Inquiry Tab. Then type account information on the left hand side under ‘Inquiry Options’.

To find a full list of status values, select the CAW Reports tab, then select the ‘Status Descriptions’ option.

After logging into your dashboard, Select the Placements tab, then select the ‘Continue’ option. Now you can fill in the form with the information you have available.

Yes, you can upload multiple accounts at once via Excel. 

Methods

All Debt Solutions always follows the appropriate regulatory legislation when collecting your accounts. We are permitted to call an individual twice within any seven day period.

The status of any given account is variable, and we may or may not decide to call the maximum permitted amount.

Sometimes an account can be difficult to locate. We use the highest professional application, TLOxp, to locate new phone numbers and addresses to make sure we can speak with the responsible party.

Settlements are offered only if the account has a legitimate and provable reason to settle.

We recommend setting a percentage that you are comfortable with us settling for on our own. If an account wants to settle below this threshold, we will notify you of the offer and provide our recommendation.

Oftentimes, someone who is struggling to pay one bill is actually struggling to pay many bills.

We offer payment plans to consumers based on their personal financial situation, the total amount owed, and the individuals history with honoring promises to pay.

Legal

In almost all cases, in order to add any type of additional fee, it must be explicitly agreed upon in the original contract. As a general rule, collection agencies don’t add these fees themselves. If you would like to add these fees, we offer a free review of your customer agreement to determine if it can be done.

We work with a large network of debt collection attorneys who assist us with your accounts. If you are interested in taking legal action please contact us for more information.

We will attempt to collect your judgment; do not hesitate to assign these accounts to collections. Be sure to notate that the account in question is a judgment and we will proceed accordingly.

We recommend to immediately cease contact & collections efforts. If you have already assigned the account in question to us, please be sure to notify us as soon as possible.

More often than not if the customer has filed bankruptcy they will be discharged from the obligation and no longer owe.

If you have a legitimate reason to fight for the obligation we can connect you with a bankruptcy attorney.

LEAVE A REVIEW TO HELP US LOOK OUR BEST!

Often, individuals who owe money will leave unfounded comments in an attempt to get out of paying their obligations. Honest reviews from our clients help us balance the naysayers and present ourselves more accurately.

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BE A MATCHMAKER BY REFERRING A COLLEAGUE.

We are very interested to hear about more great organizations we can help. If you think we would be a good match for someone you know, please don’t hesitate to send them our way!

All Debt Solutions, Inc.
258 Main St. STE 210
Milford, MA 01757

Phone: (774) 804-3328
Fax: (508) 381-1618
Email: admin@alldebtsolutionsinc.com

Mini miranda: This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.

© All Debt Solutions, Inc. 2019